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Tenerife advice for Globespan passengers
By Joe | December 17, 2009
In the words of Freddie Mercury… another one bites the dust. Globespan has gone into administration, stranding thousands of passengers at destinations such as Tenerife. For those stranded on The Rock, the Tenerife Tourist Board puts out the following advice:
In the wake of yesterday’s news of the collapse of Globespan and its low cost airline Flyglobespan, Turismo de Tenerife is liaising closely with Ashotel (Tenerife Hoteliers Association) , Aena, (Spanish Aviation Authority), APAV (Provincial Association of Travel Agents ), the company itself and tour operators who operate with it in order to ensure that any affected passengers who are currently holidaying in Tenerife will be able to enjoy their holiday to the full before returning to the UK.
Globespan flights scheduled from Tenerife Sur are as follows: one today Thursday [17 December] and a further three for Saturday [19], bound for the Scottish cities of Glasgow, Aberdeen and Edinburgh. All these passengers will be offered accommodation at special ‘contingency rates’, independent of any agreements they may reach with Globespan for their return to the United Kingdom.
The island councillor for tourism Tenerife, José Manuel Bermúdez, stresses: “This is unexpected news but we believe that the number of seats, which amounts to around one per cent of the total airline capacity from the UK to the island , will be covered in the near future by other airlines operating to Tenerife.
“As well as the action being implemented by Turismo de Tenerife, companies like Easyjet and Ryanair have already offered special prices for these passengers, so we are confident that they will be all able to fly home in the next few days.”
There is a customer helpline 0044 141 332 3233, and an official statement with useful information on their web: www.flyglobespan.com. Passengers affected by Globespan’s failure can also check out the British Civil Aviation Authority’s web: www.caa.co.uk
Locally, the Spanish Aviation Authority AENA at Tenerife Sur airport has activated a customer helpline for stranded passengers: 922 759 027 or 922 759 028, where they can get information on extending their stay until they have been able to make alternative travel arrangements.
Topics: General musings, Tenerife |
